Terms of Service

These Terms of Service (the "Terms") govern the relationship between Luenworks (the "Company," "we," "our," or "us") and the users (both "Trainers" and "Members") regarding the use of the 'TapPT' mobile application and related platform infrastructure (the "Service").

Section 1 (Definitions)

The following terms shall have the meanings defined below:

• Service: Refers to the 'TapPT' mobile app and ecosystem which provides personal training management utilities such as routine builders, automated calendar scheduling, chat communication, and growth chart visualizations.
• User: Any individual who registers an account and agrees to these Terms. Users are categorized into 'Trainers' or 'Members' based on permission tiers.
• Trainer: A professional user who utilizes the Service to manage client rosters, build workout routines, structure sessions, and offer real-time feedback.
• Member: An individual user who connects with a Trainer to view routines, log dynamic workout inputs (sets/reps/weights), upload metrics, and monitor remaining active sessions transparently.
• PT Contract (pt_contracts): The digital mapping relationship established when a Trainer inputs a Member's registration email address to sync both user accounts.

Section 2 (Specification and Amendments)

• The Company publishes these Terms inside the application settings panel and on the service website for accessibility.
• We reserve the right to amend these Terms to comply with statutory updates or technical iterations.
• In the event of an amendment, the Company will notify users via push notifications or in-app announcements at least 7 days prior to enforcement (or 30 days prior for significant changes detrimental to users).

Section 3 (Provision of Services & Subscription Plans)

• The Company provides specialized software solutions including 10-second routine cloning, fat-finger rounding utilities, image uploads (`diet_logs`, `body_metrics`), and automated progression trackers.
• The Service is operated on a Freemium structure consolidated via integrated payment receipt filters (RevenueCat):
  • Free Tier: Trainers can manage up to 3 active interconnected members at zero cost.
  • Paid Subscription Tier (Basic / Pro): Required when a Trainer exceeds specified client thresholds. If a user is not subscribed or lacks an active contract status, access to premium analytical workflows—such as adding body composition entries or meal charts—will be systematically locked.

Section 4 (Payment and Refund Policy)

• Users may subscribe to premium services using the default in-app billing mechanisms provided by the Google Play Store or Apple App Store.
• Subscriptions renew automatically every month unless explicitly cancelled by the user through their native App Store subscription account dashboard.
• All refund claims and cancellations are handled directly by Google or Apple in accordance with their standard store billing terms. The Company does not collect payment card information directly and cannot process manual overrides or direct refunds.

Section 5 (User Obligations and Disclaimers)

• Users must execute fitness routines safely according to their individual biomechanical capabilities. The Company assumes zero liability for physical injury, medical complications, strain, or metabolic illness arising from the execution of physical activities logged or distributed through the Service.
• The Company is strictly a software utility provider and is not a party to the offline transactional agreements made between a Trainer and a Member. Any disputes regarding cash refund dynamics, skipped sessions, trainer misconduct, or attendance friction must be resolved strictly between the involved parties.
• Users are strictly prohibited from spoofing email addresses or registering accounts using third-party identities. Account security remains the exclusive liability of the user.

Section 6 (Termination and Data Destruction)

• We reserve the right to temporarily suspend system servers for security patches, regular hardware maintenance, or critical network overrides.
• Upon an account deletion request or membership termination, all linked cloud resources within Firestore and Cloud Storage databases will be permanently deleted without delay to ensure user data protection, unless retention is strictly mandated by statutory requirements.

Section 7 (Governing Law and Jurisdiction)

• These Terms shall be interpreted, construed, and enforced in accordance with the laws of the Republic of Korea.
• Any legal dispute or litigation arising between the Company and the user shall be referred to the competent court holding jurisdiction under the Civil Procedure Act.

Section 8 (Support Desk Contact)

For any queries or administrative support regarding these Terms, please contact our help desk:

• Corporate Identity: 루엔웍스 (Luenworks)
• Support Desk Email: thegad1505@gmail.com